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Southwest Shroomery

<p><span style="font-size: 14px;"><em>This page will have resources for all common (and not so common) shipping problems that we see!</em></span></p><h2 id="shipment-received-pending-acceptance">Shipment Received, Pending Acceptance</h2><p>While infrequent, this happens more often in towns with small post offices - like Albuquerque! <a href="https://www.reddit.com/r/USPS/comments/74hz7q/what_does_the_acceptance_of_your_package_is/" rel="noopener noreferrer" target="_blank">Check out this fantastic description</a> of what this status means on Reddit.</p><p><br></p><h2 id="package-marked-delivered-but-it-hasnt-arrived">Package Marked Delivered, But It Hasn&apos;t Arrived</h2><p>You can find information about our process for missing or improperly delivered packages in our <a href="https://southwestshroomery.com/policies/refund-policy" rel="noopener noreferrer" target="_blank">Refund Policy</a>.</p><h2 id="package-returned-to-sender">Package Returned To Sender</h2><p>If your package was returned due to insufficient address or any other non-rejection reason, please add 5 &quot;<a href="https://southwestshroomery.com/products/custom-order">Custom Order</a>&quot; items to your cart ($5 total) and enter your returned order number in the notes at checkout, we&apos;ll reship on our next <a href="https://southwestshroomery.com/pages/shipment-schedule-calendar" rel="noopener noreferrer" target="_blank">regularly scheduled shipping day</a>. Orders returned to sender are not eligible for refunds per our <a href="https://southwestshroomery.com/policies/refund-policy">refund policy</a>.</p>

This page will have resources for all common (and not so common) shipping problems that we see!. While infrequent, this happens more often in towns with small post offices - like Albuquerque! Check out this fantastic description of what this status m

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Shipping QuestionsUpdated 9 months ago

Shipment Received, Pending Acceptance

Package Marked Delivered, But It Hasn't Arrived

Package Returned To Sender